Frequenty asked questions our customers
Lithium-ion
- Our LiFePO4 batteries are considered to be safe, non-flammable and non-hazardous for superior chemical and mechanical structure.
They can also withstand harsh conditions, be it freezing cold, scorching heat or rough terrain. When subjected to hazardous events, such as collision or short-circuiting, they won’t explode or catch fire, significantly reducing any chance of harm. If you’re selecting a lithium battery and anticipate use in hazardous or unstable environments, LiFePO4 is likely be your best choice. It’s also worth mentioning, LiFePO4 batteries are non-toxic, non-contaminating and contain no rare earth metals, making them an environmentally conscious choice.
BMS is short for Battery Management System. It’s like a bridge between battery and users. The BMS protects the cells from getting damaged — most commonly from over or under-voltage, over current, high temperature or external short-circuiting. The BMS will shut off the battery to protect the cells from unsafe operating conditions. All Forbao batteries have a built-in BMS to manage and protect them against these types of issues.
Our batteries BMS is a high-tech innovative design made to protect the lithium cells. Features Include: Remote monitoring with OTA (over the air), Thermal management, and multiple protections, such as Low Voltage Protection Switch, Over Voltage Protection Switch, Short Circuit Protection Switch, etc.
- Forbao batteries can be used around 3,500 life cycles. Battery design life is around 10 years, and we offer you 5 years warranty. Therefore, even though there is more upfront cost with a Forbao LiFePO4 Battery, the upgrade saves you up to 70% battery cost over 5 years.
Use tips
Our Batteries are commonly used in golf carts, forklifts, aerial work platforms, floor cleaning machines, etc. We dedicated on lithium batteries over 10 years, so we are growing into a professional in lithium-ion replacing lead-acid field. What ’more, it can be applied in energy storage solutions in your home or power your truck air-conditioning.
As for battery replacement, you need to consider capacity, power, and size requirements, as well as making sure you have the right charger. (If you are equipped with RoyPow’s charger, your batteries will perform better.)
Keep in mind, when upgrading from lead-acid to LiFePO4, you may be able to downsize your battery (in some cases up to 50%) and keep the same runtime. It’s also worth mentioning, there are some weight questions you need to know about industrial equipment like forklifts and so on.
Please contact Forbaopower technical support if you need assistance with your upgrade and they will be glad to help you pick the right battery.
- Our batteries can work down to -4°F(-20°C), and with the self-heating function(optional), they can be recharged at low temperatures.
Charging
Our lithium ion technology uses the most advanced built-in battery protection system to prevent damage to the battery. It is kindly for you to choose the charger developed by ForbaoPower, that you can maximize your batteries safely.
Yes, lithium-ion batteries can be recharged at any time. Unlike lead acid batteries, it won’t damage the battery to utilize opportunity charging, which means a user could plug the battery in during a lunch break to top off the charge and finish their shift without the battery getting too low.
- Please notice that our original lithium battery with our original charger can be more effective. Keep in mind: If you still use your original lead-acid battery charger, it can’t charge our lithium battery. And with other chargers we can ‘t promise that the lithium battery can fully perform and whether it’s safe or not. Our technicians recommend you to use our original charger.
- No. Only when You left the carts with several weeks or months, and we recommend keep more than 5 bars when you turn off the “MAIN SWITCH” on the battery, it can be stored for up to 8 months.
Supporting
Firstly, we can offer you online tutorial. Secondly, if needed, our technicians may offer you on-site guidance.
Yes, we can. We will arrange technicians providing professional training and help..
Yes, we pay great attention to brand promotion and marketing, which is our advantage. We purchase multi-channel brand promotion, such as offline exhibition booth promotion, we will participate in famous equipment exhibitions in China and abroad. We also pay attention to online social media, such as FACEBOOK, YOUTUBE and INSTAGRAM, etc. We also look for more offline media advertising, such as the industry’s leading magazine media. For example, our golf cart battery has its own advertising page in the largest golf cart magazine in the United States.
At the same time, we prepare more publicity material for our brand promotion, posters and exhibition standing for store display.
- Our batteries come with a five-year warranty to bring you into peace of mind. The forklift batteries with our high reliable BMS and 4G module provide you remote monitoring, remote diagnosing and software updating, so it can resolve application problems quickly. If you have any problem you can contact our sales team.
Household energy storage solutions
Battery energy storage systems are rechargeable battery systems that store energy from solar arrays or the electric grid and provide that energy to a home or business.
Batteries are the most commonly form of energy storage. Lithium-ion batteries have superior energy density compared to lead-acid batteries. Battery storage technology is typically around 80% to more than 90% efficient for newer lithium-ion devices. Battery systems connected to large solid-state converters have been used to stabilize power distribution networks.
The batteries store the renewable energy, and when it’s needed, they can quickly release the energy into the grid. This makes the power supply smoother and more predictable. The energy stored in the batteries can also be used in times of peak demand, when more electricity is required.
- A battery energy storage system (BESS) is an electrochemical device that charges from the grid or a power plant and then discharges that energy at a later time to provide electricity or other grid services when needed. diagnosing and software updating, so it can resolve application problems quickly. If you have any problem you can contact our sales team.
If you need more help
If we missed something, please send us an email with your questions and we will respond you quickly.
- Our LiFePO4 batteries are considered to be safe, non-flammable and non-hazardous for superior chemical and mechanical structure.
They can also withstand harsh conditions, be it freezing cold, scorching heat or rough terrain. When subjected to hazardous events, such as collision or short-circuiting, they won’t explode or catch fire, significantly reducing any chance of harm. If you’re selecting a lithium battery and anticipate use in hazardous or unstable environments, LiFePO4 is likely be your best choice. It’s also worth mentioning, LiFePO4 batteries are non-toxic, non-contaminating and contain no rare earth metals, making them an environmentally conscious choice.
BMS is short for Battery Management System. It’s like a bridge between battery and users. The BMS protects the cells from getting damaged — most commonly from over or under-voltage, over current, high temperature or external short-circuiting. The BMS will shut off the battery to protect the cells from unsafe operating conditions. All RoyPow batteries have a built-in BMS to manage and protect them against these types of issues.
Our batteries BMS is a high-tech innovative design made to protect the lithium cells. Features Include: Remote monitoring with OTA (over the air), Thermal management, and multiple protections, such as Low Voltage Protection Switch, Over Voltage Protection Switch, Short Circuit Protection Switch, etc.
- Forbao batteries can be used around 3,500 life cycles. Battery design life is around 10 years, and we offer you 5 years warranty. Therefore, even though there is more upfront cost with a RoyPow LiFePO4 Battery, the upgrade saves you up to 70% battery cost over 5 years.